Here are some of the most frequently asked questions.

If you have any further questions then please contact us on 0871 2222519 or email at contact us.

 

Do I need to apply new soil when laying a new lawn?

-

Not necessarily - it all depends on the quality of the soil you already have. As a guide, you need a minimum of 75 mm (3 inches) of good quality topsoil underneath your turf.

-

-

How much soil do I need to buy?

-

As a guide, 30 sq meters, to a depth of 25 mm (1 inch), will require 1 tonne of soil. If in doubt, please consult our online soil calculator.

-


-

Does the price include delivery?

-
Yes, the price you see is a delivered price.

-

-
Do you deliver Saturdays?

-
Yes, although Saturdays incur a
£25 surcharge, so many of our customers choose a Friday delivery.
-

-
Can I request a time?

-
You can request delivery in the morning for an extra
£6.80.

-


-

Does the price include VAT?

-
Prices quoted are always fully inclusive delivered prices so there are no nasty hidden extras.

 

How much notice do I need to give for delivery?

-
As long as your order is received before 1.00 pm you can have delivery the next day. We don't deliver on Sundays or Mondays.

-


-
Do you deliver to where I live?

-
We cover the whole country! Simply select the postcode where you want the delivery.

-


-
Will I receive an invoice or receipt?

-
The confirmation email is your invoice and receipt.
-

-
How is the soil delivered?

-
Delivery is kerb-side, using a tail lift offload; for larger quantities a tipper wagon is used. Please note: a hiab service is not available.

-


-
Do I have to be home when the delivery is made?

-
It can be arranged for the delivery to be left without a signature; we would need prior notice of this. However, for a tipper wagon delivery, it is essential you are at home.

-


-
Are the 1 tonne bags returnable?

-
No, the bags are single use only, although they can be useful for collecting hedge clippings etc in the garden.

 

 

Home

 
 
 

e-mail: info@onlinesoil.co.uk     tel: 0871 2222519     fax: 01695 424251       Powered by the Online Turf engine